Privacy Statement

The website (hereinafter: the “Website”) is provided by:

KlasCement (hereinafter: “KlasCement”, “We” and “Us”)
Departement Onderwijs en Vorming
Hendrik Consciencegebouw 3A
Koning Albert II-laan 15
1210 Brussel
VAT BE0316.380.841


1. Introduction

1.1. General

Each person who visits the Website (hereinafter the “Visitor”) as well as each person who makes use of our services (hereinafter the “Customer”) almost inevitably discloses certain personal data.

These personal data constitute information that allows Us to identify you as a natural person, whether or not we actually do so. You are identifiable as soon as it is possible to create a direct or indirect link between one or more personal data and You as a natural person. The Visitor and the Customer are hereinafter also referred to collectively as “You/Your”.

We use and process Your personal data in accordance with the General Data Protection Regulation (“GDPR”) and other relevant legal provisions. Any reference in this Privacy Statement to the GDPR is a reference to the Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).

Through this Privacy Policy you will be informed of the processing activities that KlasCement may carry out with your personal data.

1.2 What is personal data?

Personal data is, in simple terms, any information about you which makes it possible to identify you, possibly by combining such information. Personal data refers to obvious information, such as your name and contact details, as well as less obvious information, such as identification numbers, electronic location data and other online identifiers.

2. Contact details

Our identification and general contact details can be found on the Platform.

The contact details of our Data Protection Officer are:

DPO Office Departement Onderwijs en Vorming
Hendrik Consciencegebouw 4B31
Koning Albert II-Laan 15
1210 Sint-Joost-ten-Node

3. Which personal data is processed, and how is it used?

3.1. Information processing

Depending on the capacity in which you visit or use the Platform (as a Visitor or as a Registered User), KlasCement may collect and process the following personal data.

Personal data Processing purpose Legal basis Retention period(*)

Browsing Data of Visitors based on cookies: Data relating to your visit/use of Our Platform:

  • IP address;
  • geographic location;
  • browser type and version;
  • operating system;
  • reference source;
  • duration of your visit;
  • page views and website navigation paths, as well as information about the timing, frequency and pattern of your use of the service.

The source of the browsing data is the use of non-essential cookies.

This browsing data may be processed for the purpose of analysing/improving the use of the Platform.


See the Cookie Statement on our Website.

The source of the browsing data is the use of necessary cookies.

Our legitimate interests, so that the Platform functions technically in accordance with necessary cookies as referred to in Our Cookie Statement.

KlasCement Usage Data

Data relating to your personalised profile on the platform, including and not limited to the data visible on your profile page:

  • viewed learning resources;
  • favourites and folders;
  • scores, comments, messages;
  • searches;
  • members that you follow;
  • login history;

The source of this data is your use of KlasCement.

These data are used to use the functionalities of KlasCement and to personalise the service for each registered user.

  • Execution of a contract between you and Us (Terms of Use).
  • Our legitimate interest, so that the Platform can technically provide the personalised services in accordance with the necessary cookies as referred to in Our Cookie Statement.

The data will be stored together with the account data for up to 2 years after the last login.

This data is permanently stored in an anonymised form when the account data is deleted.

For the cookies, see the Cookie Statement.

Account Data

  • name and first name;
  • city of residence;
  • e-mail address;
  • profile picture (optional);
  • gender;
  • date of birth;
  • professional details;
  • about me (optional);
  • personal website (optional);
  • social networks (optional);

The source of the account data is the information you provide when creating your account.

The account data may be processed in order to enable and monitor your use of our Platform and services (as set out in the Terms of Use).

  • Performance of a contract between you and Us (Terms of Use).
  • Regarding optional data: consent.

The data is stored for a period of 2 years after the last login.

This data is permanently stored in an anonymised form when the account data is deleted.

Publication Data

  • name mentioned in reactions to articles;
  • name mentioned with teaching materials.

The source of the publication data is the information you post for publication on our Platform.

The publication data can be processed in order to make this publication possible.

  • Consent.
  • Our legitimate interests, namely the proper administration of our Platform.

The data will be retained until you request deletion of the publication.

Communication Data

Some examples:

  • via feedback form;
  • contact via e-mail.

The source of the communication data is the information you provide to Us when you contact Us.

The communication data may be processed for the purpose of communicating with you and maintaining records.

  • Legitimate interest.

Personal data will be kept until we think you are satisfied with our response.

(*) Notwithstanding the above, We may retain your personal information when necessary to comply with a legal obligation to which We are subject, or to protect your vital interests or the vital interests of another natural person.

In addition, We may retain (internally) the e-mail addresses of banned members who have seriously damaged the trust of KlasCement and who, despite repeated requests, do not comply with Our rules of conduct set out in Our Terms of Use. We base this on Our legitimate interest: prevention of fraud, criminal offences and misconduct. The list is kept indefinitely and is only accessible to a very limited group of persons within KlasCement.

3.2. Processors

A processor is someone who processes personal data at the request of or on behalf of Us. We may sometimes enter into a contract with this party to provide certain products and/or services. In other words: We make use of processors, when this is necessary for the provision of services. In this case, We will enter into a written agreement with the processor whereby the security of your personal data is guaranteed by the processor. The processor always acts according to our instructions.

We appeal to the following categories of processors:

  • companies we have engaged for ICT technical support, hosting purposes, security purposes and back-up purposes;
  • companies we have engaged for logistic purposes (e.g. taking care of invitations, etc.);
  • companies we have engaged for analytical purposes.

4. Providing your personal data to third parties

We will not share your personal data with third parties for any purpose, subject to the following exceptions.

In some circumstances, We may be required by law to share certain personal data, including yours, if We are involved in legal proceedings or to comply with legal obligations, a court order or the instructions of a government authority.

We may provide your personal data to a third party (often partners) whose content appears on Our website for the purpose, among others, of enabling them to contact you in order to offer you relevant services.

KlasCement acts as co-responsible for the transfer of your data to the following partners/services (categories of recipients):

  • companies that offer products/services for digital learning resources.

On your external permissions page, you will find a list of all partners/services, the contact details and links to the privacy statement of the partners/services. The legal basis is always consent, which you can withdraw on the same page. The aforementioned partners/services may further process personal data for their own purposes. For the further processing of your personal data, the partners/services act as independent controllers. Apart from the processing of personal data mentioned in this Provacy Policy, KlasCement has no influence on the further processing of personal data by the partner/service. KlasCement advises you to regularly check the privacy statement of the partner/service.

5. Security of Your personal data

We will take appropriate technical and organizational measures to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

6. Modifications

We may update this policy from time to time by publishing a new version on our Platform. This may be necessary, for example, if the law changes, or if We change things in a way that affects the protection of personal data. If We make any substantial changes, this will be clearly communicated to You. We encourage you to check this page from time to time to ensure that you are happy with any changes to this Privacy Statement.

7. Your rights

7.1. Guarantee of legitimate and secure processing of your personal data

Your personal data will always be processed for legitimate purposes, as set out in Article 3. They shall be collected and processed in an appropriate, relevant and proportionate manner, and kept for no longer than the period specified in Article 3.

7.2. Right to access

You have the right to consult your personal data at any time (and to amend them if necessary). In this case, in order to prevent abuse, the Department may ask you to identify yourself adequately upon contact. Thus you have the right to consult the purposes of the processing, the categories of personal data, the categories of recipients to which the personal data are sent, the criteria which determine the period of data retention and the rights which you can exercise in relation to your personal data.

7.3. Right to rectification of your personal data

Inaccurate or incomplete personal data may be corrected. You can also contact Us with a request for amendment.

7.4. Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data under the following assumptions:

  • Your personal data is no longer necessary for the intended purposes.
  • You withdraw your consent to the processing and there is no other legal ground for processing your personal data.
  • You have legitimately objected to the processing of your personal data.
  • Your personal data has been illegally processed.
  • Your personal data must be deleted to comply with a legal obligation.

The deletion of personal data is mainly related to visibility; it is possible that the deleted data are still temporarily stored.

7.5. Right to limitation of processing

In certain cases, You have the right to request the limitation of the processing of Your personal data, especially in case of dispute as to the accuracy of the data, if the personal data is necessary in the context of legal proceedings or the time required to Us to verify that you can validly exercise Your right to erasure.

7.6. Right to object

You have the right to object at any time to the processing of your personal data for direct marketing purposes, profiling purposes or purposes that stem from the legitimate interests of the controller. We will cease to process your personal data unless We can demonstrate that there are compelling legal grounds for processing your personal data that override your right to object.

7.7. Right to data portability

You have the right to obtain any personal data which You have provided us in a structured, commonly used and machine readable format. In addition, you have the right to transfer this personal data to another controller, unless this is technically impossible.

You have the right to withdraw your consent at any time, for example if you have given it as a Visitor for direct marketing purposes. Insofar as the legal basis for our processing of your personal data is consent, you have the right to withdraw this consent at any time. Revocation does not affect the lawfulness of the processing before the revocation.

7.9. Right to complain to the supervisory authority

If you believe that Our processing of Your personal data violates data protection laws (GDPR), You have the right to lodge a complaint with the supervisory authority:

Data Protection Authority
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00

8. Updating Your personal data

For Visitors: Please let Us know if the personal data We hold about you needs to be corrected or updated. For Registered Users: through your account settings (profile page) you can correct or update the personal data.