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Writing a complaint email: Worksheet
In this worksheet, your students write a complaint email. They summarize the article based on the problem structure and write a complaint email to the ombudsman.
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Schematizing and Summarizing: Worksheet
Using this evaluation rubric worksheet, your students will outline and summarize a news item based on a construction plan. The students select the appropriate construction plan in advance.
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Guiding group processes: Role play
A role play as an exercise in guiding group processes.
You can film this activity and discuss it with the students afterwards:
- What processes do you see?
- How did the supervisor deal with this?
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