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Giving and receiving feedback, observing, reporting: Case studies
The attached cases have been prepared for the following themes:
- giving and receiving feedback;
- conducting conversations and reporting.
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Conflict management and customer types: Work bundle dealing with conflicts
What conflict styles are there? What conflict style do you have and how can you convert it into assertive behavior? Students perform role plays and apply strategies to make their communications successful with customers and teammates.
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The psychology behind economics: Cialdini's principles
How there is also psychology behind economics. Robert Cialdini describes in his book The influence of persuasion how you can encourage the customer to buy. In this video, his principles are framed within a number of psychological theories such as …
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Let's Talk About Sex: Educational Posters
The interactive toolkit Let's talk about sex offers all professionals the opportunity to work with children and young people about sexuality in a playful and accessible way. Working on this topic enables children and young people to make …
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Setting realistic goals: SMART method
Setting realistic goals according to the SMART method.
Both the explanation and the exercises are customizable.
You can use this to help students plan tasks and achieve goals.
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Documentary Rabot: Discussion
This collection of assignments is part of the documentary Rabot , a film by Christina Vandekerckhove from 2018.
The documentary follows a number of people in the Rabot social housing block in Ghent, just before the social housing block was demolished …
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Novels in the classroom: Book tips per language
An overview of novels in different languages. Here you will find titles of books in the following languages:
- French,
- English,
- German,
- Spanish,
- Russian,
- Italian,
- Turkish.
The list was drawn up by the language teachers of the Department of …
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Wonder Chamber of TRUTH: Teaching package
The GUM offers a new temporary exhibition: Wonder Chamber of TRUTH, an exhibition about the many ways in which people search for the truth.
This teaching package focuses exclusively on this exhibition and serves to prepare your visit and also offers …
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Cults: Group work
In this group work, the students delve deeper into where sects come from, what characteristics they have, what the difference is with a religion and why they exist. The students give their own views on sects and finally make a presentation about a …
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Developmental Psychology: Test Questions
Test questions on developmental psychology, classical conditioning, operant conditioning, Erikson's life skills, Kohlberg's stadia and Piaget's stadia.
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Personality test
Students complete a personality test. Then they give their opinion on personality tests.
They answer the following questions, among others:
- What is useful in such a test? What not?
- Do you find the test confrontational?
- Do you find it difficult to be …
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Eight life skills from Erik Erikson: Meerkreuze questions
Multiple choice questions on Erik Erikson's eight life skills. The solution is always given.
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