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Complaint handling: Situations and solutions
Presentation and bundle with concrete, fictional situations of dissatisfied customers to practice with. Fully English.
See section Use for specific tips.
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Digital activities for languages, history and humanities: Taccle2
A Guide to enrich your lessons and promote learning in your classroom. Layout:
Introduction.
Part 1 Activities to:
- A developing effective communication.
- Living Environments explain and explore.
- Looking skills develop.
- Texts to understand. …
Downloadable resource (8)Teacher, ICT co-ordinator, … -
Adjective and adverb: Theory and exercises
First the students learn to recognize (again) some parts of speech in the sentence: noun, an adjective, a verb and an adverb.
Then the formation and use of adverbs and adjectives is discussed. The levels of comparison and word structure, for example …
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